Privacy Policy

1. Who We Are

This Privacy Policy applies to TY McAllen Concrete ("we," "us," or "our"), a concrete contractor based at 2243 Pecan Blvd, McAllen, TX 78501. Our website is located at concretemcallen.com. If you have questions about this policy, you can reach us at hi@concretemcallen.com or by phone at (956) 899-5558.

2. Information We Collect

We collect information you provide directly to us and information collected automatically when you visit our website.

Information You Provide

• Name, phone number, and email address when you submit our contact form
• Project details or messages you include in form submissions
• Any information you share when calling or emailing us directly

Information Collected Automatically

• Browser type, device type, and operating system
• Pages you visit on our site and how long you spend on each page
• Referring website or search query that brought you to our site
• General geographic location based on IP address (city or region level only)

3. Cookies and Analytics

Our website uses cookies and similar tracking technologies. Cookies are small text files stored on your device that help us understand how visitors use our site.

We use analytics tools (including Vercel Analytics) to measure site traffic and visitor behavior. These tools collect anonymized, aggregated data and do not identify you personally.

Most browsers allow you to refuse or delete cookies through your browser settings. Doing so may affect some functionality of our site but will not prevent you from contacting us.

4. How We Use Your Information

We use the information we collect to:

• Respond to your inquiry or estimate request
• Schedule and coordinate work on your property
• Send information about your project status or follow-up communications
• Improve our website and understand which pages are most useful to visitors
• Comply with legal obligations if required

We do not sell your personal information to third parties. We do not use your information for advertising networks or data brokers.

5. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share information in the following limited circumstances:

• Service providers: We use third-party tools (such as our contact form provider, Tally) to process form submissions. These providers are only given access to information needed to perform their function and are not permitted to use it for any other purpose.
• Legal requirements: We may disclose information if required by law, court order, or government request.
• Business transfers: If our business is sold or merged, your information may be transferred as part of that transaction.

6. Data Retention

We retain your information for as long as needed to fulfill the purpose it was collected for, or as required by applicable law. Contact form submissions are retained for up to 3 years for business records. You may request deletion of your information at any time by contacting us at hi@concretemcallen.com.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information. These may include:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your information
• The right to opt out of marketing communications

To exercise any of these rights, contact us at hi@concretemcallen.com. We will respond within 30 days.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policy of any site you visit through a link on our website.

9. Children

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has submitted information to us, please contact us and we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after changes take effect constitutes acceptance of the revised policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us: